Customers’ Perception of the Effectiveness of Performance Contracting in Improving Public Service Delivery at the Kenya School Of Government. The Educator: A Journal of the School of Education, Moi University, [S. l.], v. 4, n. 2, p. 81–97, 2024. Disponível em: https://journals.mu.ac.ke/index.php/edj/article/view/424. Acesso em: 30 jan. 2025.